AI VISIBILITY REPORT · UTILITYBOX.NET
Based on website signals and third-party AI responses captured on August 19, 2026. AI-generated answers may be inaccurate, and visibility can change over time.
Grade B-. AI is recommending 29 competitors alongside or instead of you.
GET https://utilitybox.net/robots.txt returned 200 and parsed into 9 user-agent groups plus 1 Sitemap reference. No blanket "Disallow: /" was found for the agents we tested (Googlebot and a generic crawler), so the file is not shutting the whole site down. The next two checks cover the AI bots by name.
WHY IT MATTERSA broken or over-restrictive robots.txt can prevent compliant search and AI crawlers from fetching your public pages.
The previous signal was retired after an official-source review. Run a fresh scan to measure the current public-crawler and indexability checks.
WHY IT MATTERSGoogle and Bing cannot index a public page their crawlers are forbidden to fetch. That limits ordinary search discovery and the web sources people and assistants can find.
Each bot must clear two gates: your robots.txt rules for its token, and a live fetch of your homepage sent with its real user-agent string. OAI-SearchBot. Robots.txt: allowed; live fetch: HTTP 200 (ok) ChatGPT-User. Robots.txt: allowed; live fetch: HTTP 200 (ok) PerplexityBot. Robots.txt: allowed; live fetch: HTTP 200 (ok) Claude-Web. Robots.txt: allowed; live fetch: HTTP 200 (ok)
WHY IT MATTERSWhen ChatGPT or Perplexity search the live web for answers, a firewall or robots block means your site simply is not an option.
https://utilitybox.net/sitemap.xml is a valid XML sitemap with 2 lastmod entries; the newest (2026-04-24) is within the last 183 days, so crawlers can see your site is actively maintained. The sitemap is referenced from your robots.txt, so crawlers find it without guessing.
WHY IT MATTERSA sitemap gives search engines a machine-readable list of preferred URLs. Accurate lastmod values can help them notice meaningful updates, but neither signal guarantees indexing.
The previous signal was retired after an official-source review. Run a fresh scan to measure the current public-crawler and indexability checks.
WHY IT MATTERSA noindex directive or a conflicting canonical can keep the page itself out of search even when crawlers can load it.
Most AI crawlers read only the raw HTML your server sends and never run JavaScript, so anything a script injects after load is invisible to them. Your raw homepage HTML contains 1775 visible words. No SPA-shell markers found.
WHY IT MATTERSMost AI crawlers read raw HTML only. If your site is an empty shell that JavaScript fills in, AI sees a blank page where your business should be.
Visible-text word counts (300+ is the healthy target for key pages): https://utilitybox.net/: 1775 words; https://utilitybox.net/faq: 8 words.
WHY IT MATTERSMenus, prices or services locked inside images and PDFs are invisible to AI. Thin pages give AI nothing to quote or recommend.
Found 1 H1 heading ("Stop Overpaying on Business Gas & Electricity Now! Lock in Your Best Rates with us."), 8 H2s and 34 H3s. AI reads the H1 as the page's one-line answer to "what is this?", with H2/H3 sections structuring everything underneath.
WHY IT MATTERSAI uses headings to understand what each page is about. A wall of unstructured text (or five competing H1s) muddles your message.
Neither visible text nor JSON-LD schema on the 2 pages we checked contains a phone number; an address-like string was found ("433 Pinner Road") but no phone. AI assistants cannot share contact details they cannot read.
WHY IT MATTERSIf your phone, address and hours are an image or injected by JavaScript, AI assistants cannot pass them to a customer who asks.
WHAT TO DOPut phone number, address and opening hours as plain text in the HTML (footer or contact page), ideally matching your schema markup.
HTTPS: valid. Server response time (TTFB): 1906ms (under 1500ms is healthy; 3000ms+ loses crawlers). Mobile viewport meta tag: present.
WHY IT MATTERSSlow responses and broken HTTPS make crawlers give up early and make AI (and customers) trust you less.
WHAT TO DOServe over valid HTTPS, keep server response under ~1.5s, add a mobile viewport tag, and avoid blocking interstitials.
No Organization/LocalBusiness-family JSON-LD detected. Add LocalBusiness markup with a specific @type, name, address, telephone and openingHours. All schema types found: FAQPage, Product.
WHY IT MATTERSSchema (JSON-LD) is how you tell AI exactly what you are. Without it, AI guesses your category, hours and location, and often guesses wrong.
WHAT TO DOAdd JSON-LD LocalBusiness/Organization markup with a specific type (e.g. "Restaurant", "LegalService"), name, address, phone and hours.
FAQPage schema: yes. Headings written as questions (h2/h3/summary/dt): 1. Ready to Start Saving?. Question-shaped headings that are not actually questions, which do not count: How It Works · Why We're Different · Why UtilityBox · What Our Clients Say.
WHY IT MATTERSAI assistants answer questions. Sites with FAQ-style content get quoted; sites without it get skipped.
https://utilitybox.net/: title "Utilitybox | Smart Energy Management for UK Businesses" (54 chars), description yes, OG yes · https://utilitybox.net/faq: title "Frequently Asked Questions | Utilitybox Business Energy Management" (66 chars), description yes, OG yes
WHY IT MATTERSPage titles and descriptions are the first thing AI reads about each page. "Home" tells it nothing; missing previews look abandoned.
Distinct phone numbers (normalized to last 10 digits): none found. Business names from schema: none. Name from og:site_name/homepage title: UtilityBox.
WHY IT MATTERSWhen your phone number or business name differs between pages and hidden markup, AI does not know which to trust, so it may share the wrong one.
WHAT TO DOUse one canonical business name, address and phone number everywhere: page text, footer, contact page and schema.
Internal paths examined (fetched pages + homepage links): /faq, /product, /case-studies, /blog, /swift-contract-generation-system, /compare-business-energy, /hospitality, /retail, /sme, /privacy-policy, /terms-and-conditions, /sitemap. About-style match: none; services-style match: none.
WHY IT MATTERSA single-page site gives AI one shot at understanding you. Dedicated pages naming your services and location are what get you matched to buyer questions.
WHAT TO DOCreate dedicated pages for who you are and each core service, naming the service and your location in plain language.
Claude: knows the business (facts: accurate); ChatGPT: knows the business (facts: accurate); Gemini: knows the business (facts: accurate)
WHY IT MATTERSCustomers ask AI about businesses by name. If AI has never heard of you, or confidently states wrong hours or services, you lose them before you knew they existed.
Claude: named your business when recommending; ChatGPT: named your business when recommending; Gemini: named your business when recommending
WHY IT MATTERSThis is the money question: when a buyer asks "best [your category] near me", either you are in the answer or your competitor is.
Claude: named Samso-Utilitybox, SmarTech Energy, EnergyCAP, EnergyWatch, American Utility Management; ChatGPT: named Inspired PLC, Utility Aid, Dalkia Energy Services, NUS Consulting Group, Schneider Electric Energy & Sustainability Services, British Gas Business, Drax Energy Solutions, npower Business Solutions, EDF Energy Business, Yü Energy, Energy & Carbon Management (ECM), Utility Helpline, The Energy Broker, E.ON Next Business; Gemini: named Clear Business Energy, Utility Bidder, Smarter Business, Direct Power / Business Energy Quotes, Schneider Electric (Energy & Sustainability Services), Inenco Group, Inspired PLC (Inspired Energy), Smartenate, Smartenate / Utility Bidder, Smartsourcing, Clear Utility Solutions, Drax Energy Solutions, CNG
WHY IT MATTERSEvery time AI names competitors and not you, that is a customer you never see. Invisible lost revenue.
WHAT TO DOStudy which competitors AI names and why (their sources, reviews, content), then close those gaps deliberately.
Cited sources: platform.tracxn.com (×2), cbinsights.com (×1), energycap.com (×1), inspiredplc.co.uk (×1), ecmanagement.co.uk (×1), utilityhelpline.co.uk (×1), theenergybroker.co.uk (×1), britishgas.co.uk (×1), eonnext.com (×1), edfenergy.com (×1)
WHY IT MATTERSAI answers lean on the sources it trusts. Your site, review platforms, directories. If none of them mention you, you cannot enter the answer.
Google Business Profile: not found; customer reviews: not found; directories: LinkedIn
WHY IT MATTERSGoogle Business Profile, review sites and directories are the reference data AI leans on for local businesses. Absence there reads as "does not exist".
WHAT TO DOClaim and complete your Google Business Profile, keep reviews coming, and make sure directory listings exist and match your site.
UtilityBox helps UK businesses manage energy procurement, renewals, contracts, invoice audits and supplier support, and Claude found a Harrow address.
This is a useful description of your services, but the address should be checked against your official details because your website has no crawlable phone number.
UtilityBox manages UK business energy through bill audits, supplier management, renewals and ongoing oversight, but ChatGPT could not confirm an office address or city.
The service summary is accurate, but the missing confirmed location shows that important business details are not clear enough across your web presence.
UtilityBox provides ongoing utility management for UK businesses, including energy procurement, contract management, invoice audits and supplier support under Energyw!se LTD.
This is an accurate and helpful summary of your main services and company connection.
Summaries of live responses captured August 19, 2026. AI answers change constantly. This is a snapshot, not a permanent ranking.
HOW MANY OF THE ASSISTANTS NAMED EACH ONE
AI did name you, but it named these businesses in the same breath. Each one is a choice your customer sees next to yours.
These are the pages the assistants leaned on to answer questions about you. Your own site is not among them, so they are describing you from other people's pages.
No phone number appears as crawlable text on any of the 2 pages we checked.
No phone number appears on either checked page. AI cannot pass a contact number to an interested customer if it is missing from readable website text.
THE FIX →Put phone number, address and opening hours as plain text in the HTML (footer or contact page), ideally matching your schema markup.
I run UtilityBox (https://utilitybox.net). An AI visibility audit found this problem with my website and I want your help fixing it. Problem: Put your phone number, address and opening hours into normal page text What the audit found: No phone number appears as crawlable text on any of the 2 pages we checked. Suggested fix: Put phone number, address and opening hours as plain text in the HTML (footer or contact page), ideally matching your schema markup. Please: 1. Explain in plain language what this means and why it matters for my business. 2. Tell me exactly what to change, file by file, with the code or the setting. 3. Tell me how to check it worked afterwards. If you need to know what platform my site is built on, ask me first.
No phone number was found anywhere on your site. Nothing to cross-check, and AI has no number to give customers.
Your site contains no phone number to cross-check, and AI assistants disagree about whether your office location is confirmed. Inconsistent or missing details can lead to incomplete answers.
THE FIX →Use one canonical business name, address and phone number everywhere: page text, footer, contact page and schema.
I run UtilityBox (https://utilitybox.net). An AI visibility audit found this problem with my website and I want your help fixing it. Problem: Use the same official name, address and phone number everywhere What the audit found: No phone number was found anywhere on your site. Nothing to cross-check, and AI has no number to give customers. Suggested fix: Use one canonical business name, address and phone number everywhere: page text, footer, contact page and schema. Please: 1. Explain in plain language what this means and why it matters for my business. 2. Tell me exactly what to change, file by file, with the code or the setting. 3. Tell me how to check it worked afterwards. If you need to know what platform my site is built on, ask me first.
No business schema (JSON-LD) was found on any of the 2 pages we checked. AI has to guess what your business is.
No business details markup was found, so AI has to guess your business type, location, phone and hours. This can contribute to conflicting answers, such as Claude finding an address while ChatGPT could not confirm one.
THE FIX →Add JSON-LD LocalBusiness/Organization markup with a specific type (e.g. "Restaurant", "LegalService"), name, address, phone and hours.
I run UtilityBox (https://utilitybox.net). An AI visibility audit found this problem with my website and I want your help fixing it. Problem: Add clear business details in your website code What the audit found: No business schema (JSON-LD) was found on any of the 2 pages we checked. AI has to guess what your business is. Suggested fix: Add JSON-LD LocalBusiness/Organization markup with a specific type (e.g. "Restaurant", "LegalService"), name, address, phone and hours. Please: 1. Explain in plain language what this means and why it matters for my business. 2. Tell me exactly what to change, file by file, with the code or the setting. 3. Tell me how to check it worked afterwards. If you need to know what platform my site is built on, ask me first.
Your site is secure but slow. 1906ms to first byte, against a healthy target under 1500ms.
The site is secure, but it takes 1,906 milliseconds to start responding, above the healthy target of 1,500 milliseconds. Slower loading can make crawlers and potential customers give up.
THE FIX →Serve over valid HTTPS, keep server response under ~1.5s, add a mobile viewport tag, and avoid blocking interstitials.
I run UtilityBox (https://utilitybox.net). An AI visibility audit found this problem with my website and I want your help fixing it. Problem: Speed up the website's first response What the audit found: Your site is secure but slow. 1906ms to first byte, against a healthy target under 1500ms. Suggested fix: Serve over valid HTTPS, keep server response under ~1.5s, add a mobile viewport tag, and avoid blocking interstitials. Please: 1. Explain in plain language what this means and why it matters for my business. 2. Tell me exactly what to change, file by file, with the code or the setting. 3. Tell me how to check it worked afterwards. If you need to know what platform my site is built on, ask me first.
Neither a Google Business Profile nor customer reviews could be found. To AI, that reads as "does not exist".
No Google Business Profile or customer reviews were found. AI relies heavily on these sources, so their absence can make UtilityBox look unverified and easier to overlook.
THE FIX →Claim and complete your Google Business Profile, keep reviews coming, and make sure directory listings exist and match your site.
I run UtilityBox (https://utilitybox.net). An AI visibility audit found this problem with my website and I want your help fixing it. Problem: Set up and complete your Google Business Profile, then collect genuine customer reviews What the audit found: Neither a Google Business Profile nor customer reviews could be found. To AI, that reads as "does not exist". Suggested fix: Claim and complete your Google Business Profile, keep reviews coming, and make sure directory listings exist and match your site. Please: 1. Explain in plain language what this means and why it matters for my business. 2. Tell me exactly what to change, file by file, with the code or the setting. 3. Tell me how to check it worked afterwards. If you need to know what platform my site is built on, ask me first.
You share the answer with 29 competitors. AI names you, but also Schneider Electric Energy & Sustainability Services, Drax Energy Solutions and SmarTech Energy and others.
AI recommends you, but also names 29 competitors, including Schneider Electric Energy & Sustainability Services, Drax Energy Solutions and SmarTech Energy. That means some potential customers may be sent elsewhere.
THE FIX →Study which competitors AI names and why (their sources, reviews, content), then close those gaps deliberately.
I run UtilityBox (https://utilitybox.net). An AI visibility audit found this problem with my website and I want your help fixing it. Problem: Build stronger evidence so AI chooses UtilityBox more often than competitors What the audit found: You share the answer with 29 competitors. AI names you, but also Schneider Electric Energy & Sustainability Services, Drax Energy Solutions and SmarTech Energy and others. Suggested fix: Study which competitors AI names and why (their sources, reviews, content), then close those gaps deliberately. Please: 1. Explain in plain language what this means and why it matters for my business. 2. Tell me exactly what to change, file by file, with the code or the setting. 3. Tell me how to check it worked afterwards. If you need to know what platform my site is built on, ask me first.
None of the pages linked from your homepage is an about or services page. AI has nowhere to read who you are and what you sell.
Your homepage is the only clear source, with no linked About or Services pages. AI has less detail to match UtilityBox with specific buyer questions about bill audits, renewals or supplier management.
THE FIX →Create dedicated pages for who you are and each core service, naming the service and your location in plain language.
I run UtilityBox (https://utilitybox.net). An AI visibility audit found this problem with my website and I want your help fixing it. Problem: Create separate pages for your company and each main service What the audit found: None of the pages linked from your homepage is an about or services page. AI has nowhere to read who you are and what you sell. Suggested fix: Create dedicated pages for who you are and each core service, naming the service and your location in plain language. Please: 1. Explain in plain language what this means and why it matters for my business. 2. Tell me exactly what to change, file by file, with the code or the setting. 3. Tell me how to check it worked afterwards. If you need to know what platform my site is built on, ask me first.
We audit your site with you on the call and leave you with a fix plan: what to do first, who does it, and what each one is worth.