AI VISIBILITY REPORT · SUSTAINMD.NET
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AI VISIBILITY REPORT

Robot Challenge Screen

sustainmd.net · August 17, 2026 · Free rescan available September 16, 2026

Based on website signals and third-party AI responses captured on August 17, 2026. AI-generated answers may be inaccurate, and visibility can change over time.

Grade F. AI is recommending 8 competitors alongside or instead of you. AI crawlers also cannot get into your site, which is the fix that gates everything else.

GRADE F
FIND
CRITICAL
READ
CRITICAL
UNDERSTAND
CRITICAL
RECOMMEND
CRITICAL
WHAT MATTERS MOST
  1. AI search crawlers are being refused by the site's security layer, so ChatGPT and Perplexity may not be able to consider the business at all, even though the robots.txt rules appear to allow them.
  2. The homepage contains only 29 words of readable text, has no phone number, no business schema, no FAQ content, and no links to service or about pages, leaving AI with very little reliable information to use.
  3. AI visibility is already producing lost opportunities: Claude and ChatGPT could not verify the business, Gemini had the most accurate understanding, and none of the three assistants recommended it while naming eight competitors instead.

THE 20 CHECKS

2 PASS6 PARTIAL10 FAIL2 NOT TESTED

Can AI find you?

5 checks · click a row for detail
Your robots.txt is valid and not blocking everythingPARTIALDETAILS We couldn't verify your robots.txt. Your site's security layer answered our request with HTTP 202 (a bot challenge) instead of the file.

GET https://sustainmd.net/robots.txt returned HTTP 202, which is a bot-protection challenge, not the file itself. We cannot tell whether a robots.txt exists or what it allows. A security layer that challenges our scanner can challenge AI crawlers the same way. Whitelist known AI bots (GPTBot, ClaudeBot, PerplexityBot, OAI-SearchBot) and rescan.

WHY IT MATTERSA broken or over-restrictive robots.txt can prevent compliant search and AI crawlers from fetching your public pages.

WHAT TO DOFix or create robots.txt at your site root so it parses cleanly and does not contain a blanket "Disallow: /".

Search engines are allowed to crawl your public homepageNOT TESTEDDETAILS This older scan measured model-training crawler policy, which is no longer scored as a search-visibility advantage.

The previous signal was retired after an official-source review. Run a fresh scan to measure the current public-crawler and indexability checks.

WHY IT MATTERSGoogle and Bing cannot index a public page their crawlers are forbidden to fetch. That limits ordinary search discovery and the web sources people and assistants can find.

Documented AI search crawler tokens can load your public homepageFAILDETAILS None of the 4 AI search bots can get into your site: OAI-SearchBot (HTTP 202), ChatGPT-User (HTTP 202), PerplexityBot (HTTP 202) and Claude-Web (HTTP 202) are allowed by your own robots.txt but refused by the server itself. That usually means bot protection sitting in front of your site, such as Cloudflare bot fight mode, which never shows up in robots.txt.

Each bot must clear two gates: your robots.txt rules for its token, and a live fetch of your homepage sent with its real user-agent string. OAI-SearchBot. Robots.txt: allowed; live fetch: HTTP 202 ChatGPT-User. Robots.txt: allowed; live fetch: HTTP 202 PerplexityBot. Robots.txt: allowed; live fetch: HTTP 202 Claude-Web. Robots.txt: allowed; live fetch: HTTP 202 OAI-SearchBot, ChatGPT-User, PerplexityBot and Claude-Web are allowed by robots.txt yet the live fetches failed (HTTP 202, HTTP 202, HTTP 202 and HTTP 202). robots.txt cannot show this kind of block. It almost always means a CDN/WAF layer (e.g. Cloudflare bot fight mode or bot management) is rejecting these user agents. Whitelist them in your CDN/firewall settings.

WHY IT MATTERSWhen ChatGPT or Perplexity search the live web for answers, a firewall or robots block means your site simply is not an option.

WHAT TO DORemove or narrow any robots.txt rule that blocks public pages. If a diagnostic token probe receives an error, compare CDN logs with the provider's published crawler IP ranges before changing firewall policy. A wildcard rule that allows public pages is sufficient; do not add redundant special groups.

Your XML sitemap is available and its dates are usablePARTIALDETAILS We couldn't verify your sitemap. The request was answered with HTTP 202 (a bot challenge) instead of the file.

Our sitemap request was challenged by your site's security or bot-protection layer, so we cannot tell whether a sitemap exists or how fresh it is. A layer that challenges our scanner can challenge AI crawlers the same way. whitelist known AI bots and rescan for a definitive result.

WHY IT MATTERSA sitemap gives search engines a machine-readable list of preferred URLs. Accurate lastmod values can help them notice meaningful updates, but neither signal guarantees indexing.

WHAT TO DOPublish a valid XML sitemap containing the canonical public URLs you want discovered. Include lastmod only when it reflects the page's real significant update date, and reference the sitemap from robots.txt.

Your homepage is indexable and names one canonical URLNOT TESTEDDETAILS This older scan measured llms.txt, which is no longer scored as a search-visibility advantage.

The previous signal was retired after an official-source review. Run a fresh scan to measure the current public-crawler and indexability checks.

WHY IT MATTERSA noindex directive or a conflicting canonical can keep the page itself out of search even when crawlers can load it.

Can AI read you?

5 checks · click a row for detail
AI sees your actual words, not a blank pagePARTIALDETAILS We read your homepage after its security challenge, but couldn't verify what a no-JavaScript crawler receives.

Your hosting layer challenged our raw request, so we used a real browser to finish the audit. The page content is available, but this check cannot honestly confirm whether the same content is present before JavaScript runs.

WHY IT MATTERSMost AI crawlers read raw HTML only. If your site is an empty shell that JavaScript fills in, AI sees a blank page where your business should be.

WHAT TO DOYour words have to be inside the page your server sends out, not added a moment later by code running in the visitor's browser. Ask your web developer this exact question: does our site send its text in the first response, before any JavaScript runs? Fixing it is real work, and on some site builders it means moving to a different platform, so get a quote before you commit.

There is enough real text on your pagesFAILDETAILS Your homepage has only 29 words of real text. Too little for AI to quote or recommend.

Visible-text word counts (300+ is the healthy target for key pages): https://sustainmd.net/: 29 words.

WHY IT MATTERSMenus, prices or services locked inside images and PDFs are invisible to AI. Thin pages give AI nothing to quote or recommend.

WHAT TO DOPublish your key information (services, menus, prices, hours) as real text on the page, at least ~300 words on important pages.

Your pages have clear headings and structurePARTIALDETAILS Your headline is good, but no subheadings follow it. AI sees one line and then an undivided block of text.

Found 1 H1 heading ("sustainmd.net"), 0 H2s and 0 H3s. AI reads the H1 as the page's one-line answer to "what is this?", with H2/H3 sections structuring everything underneath.

WHY IT MATTERSAI uses headings to understand what each page is about. A wall of unstructured text (or five competing H1s) muddles your message.

WHAT TO DOGive each page one descriptive H1 and organize sections under logical H2/H3 headings.

Your contact info is crawlable textFAILDETAILS No phone number appears as crawlable text on the page we checked.

Neither visible text nor JSON-LD schema on the 1 page we checked contains a phone number. AI assistants cannot share contact details they cannot read.

WHY IT MATTERSIf your phone, address and hours are an image or injected by JavaScript, AI assistants cannot pass them to a customer who asks.

WHAT TO DOPut phone number, address and opening hours as plain text in the HTML (footer or contact page), ideally matching your schema markup.

Your site loads fast and securelyPASSDETAILS Your site serves over HTTPS, responded in 787ms, and declares a mobile viewport.

HTTPS: valid. Server response time (TTFB): 787ms (under 1500ms is healthy; 3000ms+ loses crawlers). Mobile viewport meta tag: present.

WHY IT MATTERSSlow responses and broken HTTPS make crawlers give up early and make AI (and customers) trust you less.

Does AI understand you?

5 checks · click a row for detail
AI is told what kind of business you are instead of guessingFAILDETAILS No business schema (JSON-LD) was found on any of the 1 page we checked. AI has to guess what your business is.

No Organization/LocalBusiness-family JSON-LD detected. Add LocalBusiness markup with a specific @type, name, address, telephone and openingHours. All schema types found: none.

WHY IT MATTERSSchema (JSON-LD) is how you tell AI exactly what you are. Without it, AI guesses your category, hours and location, and often guesses wrong.

WHAT TO DOAdd JSON-LD LocalBusiness/Organization markup with a specific type (e.g. "Restaurant", "LegalService"), name, address, phone and hours.

You answer common customer questionsFAILDETAILS No FAQ schema and no question-style headings were found. AI has no customer questions answered on your site.

FAQPage schema: no. Headings written as questions (h2/h3/summary/dt): 0.

WHY IT MATTERSAI assistants answer questions. Sites with FAQ-style content get quoted; sites without it get skipped.

WHAT TO DOAdd an FAQ section answering your customers' top questions in plain language, and mark it up with FAQPage schema.

Your titles and previews describe the businessFAILDETAILS Your homepage ("Robot Challenge Screen") has no meta description. AI sees no preview of what you do.

https://sustainmd.net/.well-known/sgcaptcha/?r=%2F&y=ipr:104.28.156.131:1786987526.077: title "Robot Challenge Screen" (22 chars), description no, OG no

WHY IT MATTERSPage titles and descriptions are the first thing AI reads about each page. "Home" tells it nothing; missing previews look abandoned.

WHAT TO DOWrite unique, descriptive <title> tags and meta descriptions for every page, plus Open Graph tags for link previews.

Your business name and phone number are consistentPARTIALDETAILS No phone number was found anywhere on your site. Nothing to cross-check, and AI has no number to give customers.

Distinct phone numbers (normalized to last 10 digits): none found. Business names from schema: none. Name from og:site_name/homepage title: Robot Challenge Screen.

WHY IT MATTERSWhen your phone number or business name differs between pages and hidden markup, AI does not know which to trust, so it may share the wrong one.

WHAT TO DOUse one canonical business name, address and phone number everywhere: page text, footer, contact page and schema.

You have dedicated about/services pagesFAILDETAILS We could not find a single link out of your homepage, so there is no about or services page for AI to read. Menus built in JavaScript often look this way to a crawler.

Internal paths examined (fetched pages + homepage links): none. About-style match: none; services-style match: none.

WHY IT MATTERSA single-page site gives AI one shot at understanding you. Dedicated pages naming your services and location are what get you matched to buyer questions.

WHAT TO DOCreate dedicated pages for who you are and each core service, naming the service and your location in plain language.

Does AI recommend you?

5 checks · click a row for detail
AI knows your business and gets the facts rightPARTIALDETAILS Gemini knows your business; Claude and ChatGPT do not.

Claude: does not know the business (facts: unknown); ChatGPT: does not know the business (facts: unknown); Gemini: knows the business (facts: unknown)

WHY IT MATTERSCustomers ask AI about businesses by name. If AI has never heard of you, or confidently states wrong hours or services, you lose them before you knew they existed.

WHAT TO DOMake sure your name, address, phone and hours read exactly the same on your website, your Google listing and every directory you are on. AI copies what it finds, so one stale listing becomes a wrong answer about you.

AI recommends you to potential customersFAILDETAILS None of the AI assistants we asked (Claude, ChatGPT and Gemini) recommend you to potential customers.

Claude: did not name your business; ChatGPT: did not name your business; Gemini: did not name your business

WHY IT MATTERSThis is the money question: when a buyer asks "best [your category] near me", either you are in the answer or your competitor is.

WHAT TO DOAsk your recent happy customers for a Google review, get listed on the three or four directories your trade actually uses, and publish one page for each service you sell. AI names the businesses that turn up in a lot of places at once. The reviews and listings are office work; the pages need a writer.

AI is not sending your customers to competitors insteadFAILDETAILS AI recommends 8 competitors instead of you.

Claude: named no competitors; ChatGPT: named Form Health, WeightWatchers Clinic, Found, Obesity Medicine Association; Gemini: named Cabarrus Direct Family Medicine, Lake Norman Direct Primary Care, Novant Health Weight Management, Atrium Health Weight Management

WHY IT MATTERSEvery time AI names competitors and not you, that is a customer you never see. Invisible lost revenue.

WHAT TO DOStudy which competitors AI names and why (their sources, reviews, content), then close those gaps deliberately.

AI cites sources you control or influencePASSDETAILS AI answers cite your own website (sustainmd.net) as a source.

Cited sources: data.danetsoft.com (×3), paconstructors.org (×2), cdg.org (×2), jumpropedudes.com (×2), Google Maps (×1), Yelp (×1), Better Business Bureau (×1), pmc.ncbi.nlm.nih.gov (×1), agilityrobotics.com (×1), Compare the Cloud (×1), comparethecloud.net (×1), Jump Rope Dudes (×1), SustainMD (×1), Form Health (×1), formhealth.co (×1), WeightWatchers (×1), weightwatchers.com (×1), Found (×1), joinfound.com (×1), Obesity Medicine Association (×1), obesitymedicine.org (×1), encorebusiness.com (×1), businesscatalytics.com (×1), optionskit.com (×1), local-matters.org (×1), groundwater.org (×1), atplumbing.net (×1), pathwaywealth.net (×1)

WHY IT MATTERSAI answers lean on the sources it trusts. Your site, review platforms, directories. If none of them mention you, you cannot enter the answer.

You are present where AI looks things upFAILDETAILS Neither a Google Business Profile nor customer reviews could be found. To AI, that reads as "does not exist".

Google Business Profile: not found; customer reviews: not found; directories: none found

WHY IT MATTERSGoogle Business Profile, review sites and directories are the reference data AI leans on for local businesses. Absence there reads as "does not exist".

WHAT TO DOClaim and complete your Google Business Profile, keep reviews coming, and make sure directory listings exist and match your site.

WHAT AI SAYS ABOUT YOU

Claude

Claude could not find reliable information about the business, including what it does, where it is, or its hours.

This is a problem because a customer asking Claude about the business may receive no useful answer at all.

ChatGPT

ChatGPT could not verify the business and found a conflicting directory description suggesting IT services, with no confirmed location or hours.

This is damaging because the available description may identify the wrong business and gives customers no dependable way to contact it.

Gemini

Gemini identified SustainMD as a physician-led practice offering online medical weight loss and direct primary care in Concord, North Carolina, with a phone number and email.

This is the most helpful result, but Gemini still could not confirm the hours, and the site's Robot Challenge Screen title creates confusion.

Summaries of live responses captured August 17, 2026. AI answers change constantly. This is a snapshot, not a permanent ranking.

NAMED INSTEAD OF YOU

Form Health1/3
WeightWatchers Clinic1/3
Found1/3
Obesity Medicine Association1/3
Cabarrus Direct Family Medicine1/3
Lake Norman Direct Primary Care1/3
Novant Health Weight Management1/3
Atrium Health Weight Management1/3

HOW MANY OF THE ASSISTANTS NAMED EACH ONE

AI gave your customers these names and did not give them yours.

SOURCES AI TRUSTED

Where the answers came from
28sites the assistants read about you, pointed at 33 times in total
data.danetsoft.com3times
paconstructors.org2times
cdg.org2times
jumpropedudes.com2times
Google Maps1time
Yelp1time
Better Business Bureau1time
pmc.ncbi.nlm.nih.gov1time
agilityrobotics.com1time
Compare the Cloud1time
comparethecloud.net1time
Jump Rope Dudes1time

SHOWING THE TOP 12 OF 28 SITES

These are the pages the assistants leaned on to answer questions about you. Your own site is not among them, so they are describing you from other people's pages.

PRIORITIZED FIX LIST

  1. Show the phone number, address, and hours as plain page text

    5-MINUTE FIX

    No phone number appears as crawlable text on the page we checked.

    No phone number was found as crawlable text, so AI may be unable to give a patient basic contact information even if those details exist elsewhere.

    THE FIX →Put phone number, address and opening hours as plain text in the HTML (footer or contact page), ideally matching your schema markup.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Show the phone number, address, and hours as plain page text
What the audit found: No phone number appears as crawlable text on the page we checked.
Suggested fix: Put phone number, address and opening hours as plain text in the HTML (footer or contact page), ideally matching your schema markup.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  2. Replace the Robot Challenge Screen title with a real business description

    5-MINUTE FIX

    Your homepage ("Robot Challenge Screen") has no meta description. AI sees no preview of what you do.

    The homepage title tells AI it is looking at a security screen, not a medical practice, and there is no meta description to explain what SustainMD offers.

    THE FIX →Write unique, descriptive <title> tags and meta descriptions for every page, plus Open Graph tags for link previews.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Replace the Robot Challenge Screen title with a real business description
What the audit found: Your homepage ("Robot Challenge Screen") has no meta description. AI sees no preview of what you do.
Suggested fix: Write unique, descriptive <title> tags and meta descriptions for every page, plus Open Graph tags for link previews.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  3. Make robots.txt available without a bot challenge

    5-MINUTE FIX

    We couldn't verify your robots.txt. Your site's security layer answered our request with HTTP 202 (a bot challenge) instead of the file.

    The security layer returned HTTP 202 instead of the robots.txt file, so crawlers cannot confirm which parts of the site they may read.

    THE FIX →Fix or create robots.txt at your site root so it parses cleanly and does not contain a blanket "Disallow: /".

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Make robots.txt available without a bot challenge
What the audit found: We couldn't verify your robots.txt. Your site's security layer answered our request with HTTP 202 (a bot challenge) instead of the file.
Suggested fix: Fix or create robots.txt at your site root so it parses cleanly and does not contain a blanket "Disallow: /".
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  4. Make the sitemap available to crawlers

    5-MINUTE FIX

    We couldn't verify your sitemap. The request was answered with HTTP 202 (a bot challenge) instead of the file.

    The sitemap could not be verified because it was challenged, so AI may discover new pages and updates late or not at all.

    THE FIX →Publish a valid XML sitemap containing the canonical public URLs you want discovered. Include lastmod only when it reflects the page's real significant update date, and reference the sitemap from robots.txt.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Make the sitemap available to crawlers
What the audit found: We couldn't verify your sitemap. The request was answered with HTTP 202 (a bot challenge) instead of the file.
Suggested fix: Publish a valid XML sitemap containing the canonical public URLs you want discovered. Include lastmod only when it reflects the page's real significant update date, and reference the sitemap from robots.txt.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  5. Use one consistent business name and contact record

    5-MINUTE FIX

    No phone number was found anywhere on your site. Nothing to cross-check, and AI has no number to give customers.

    No phone number was found on the site, so there is nothing for AI to verify against other listings and no reliable number to share with patients.

    THE FIX →Use one canonical business name, address and phone number everywhere: page text, footer, contact page and schema.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Use one consistent business name and contact record
What the audit found: No phone number was found anywhere on your site. Nothing to cross-check, and AI has no number to give customers.
Suggested fix: Use one canonical business name, address and phone number everywhere: page text, footer, contact page and schema.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  6. Allow named AI crawlers through the site's security protection

    NEEDS A DEVELOPER

    None of the 4 AI search bots can get into your site: OAI-SearchBot (HTTP 202), ChatGPT-User (HTTP 202), PerplexityBot (HTTP 202) and Claude-Web (HTTP 202) are allowed by your own robots.txt but refused by the server itself. That usually means bot protection sitting in front of your site, such as Cloudflare bot fight mode, which never shows up in robots.txt.

    OAI-SearchBot, ChatGPT-User, PerplexityBot, and Claude-Web are being refused with HTTP 202, so major AI assistants may exclude the site when searching for local medical services.

    THE FIX →Remove or narrow any robots.txt rule that blocks public pages. If a diagnostic token probe receives an error, compare CDN logs with the provider's published crawler IP ranges before changing firewall policy. A wildcard rule that allows public pages is sufficient; do not add redundant special groups.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Allow named AI crawlers through the site's security protection
What the audit found: None of the 4 AI search bots can get into your site: OAI-SearchBot (HTTP 202), ChatGPT-User (HTTP 202), PerplexityBot (HTTP 202) and Claude-Web (HTTP 202) are allowed by your own robots.txt but refused by the server itself. That usually means bot protection sitting in front of your site, such as Cloudflare bot fight mode, which never shows up in robots.txt.
Suggested fix: Remove or narrow any robots.txt rule that blocks public pages. If a diagnostic token probe receives an error, compare CDN logs with the provider's published crawler IP ranges before changing firewall policy. A wildcard rule that allows public pages is sufficient; do not add redundant special groups.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  7. Add clear business details in the site's structured information

    NEEDS A DEVELOPER

    No business schema (JSON-LD) was found on any of the 1 page we checked. AI has to guess what your business is.

    No business schema was found, forcing AI to guess the practice type, address, phone number, and hours, which can lead to wrong or missing answers.

    THE FIX →Add JSON-LD LocalBusiness/Organization markup with a specific type (e.g. "Restaurant", "LegalService"), name, address, phone and hours.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Add clear business details in the site's structured information
What the audit found: No business schema (JSON-LD) was found on any of the 1 page we checked. AI has to guess what your business is.
Suggested fix: Add JSON-LD LocalBusiness/Organization markup with a specific type (e.g. "Restaurant", "LegalService"), name, address, phone and hours.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  8. Ensure the important words arrive in the first page response

    NEEDS A DEVELOPER

    We read your homepage after its security challenge, but couldn't verify what a no-JavaScript crawler receives.

    The audit could not confirm what a crawler sees without JavaScript, so AI may receive a much emptier page than a normal visitor does.

    THE FIX →Your words have to be inside the page your server sends out, not added a moment later by code running in the visitor's browser. Ask your web developer this exact question: does our site send its text in the first response, before any JavaScript runs? Fixing it is real work, and on some site builders it means moving to a different platform, so get a quote before you commit.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Ensure the important words arrive in the first page response
What the audit found: We read your homepage after its security challenge, but couldn't verify what a no-JavaScript crawler receives.
Suggested fix: Your words have to be inside the page your server sends out, not added a moment later by code running in the visitor's browser. Ask your web developer this exact question: does our site send its text in the first response, before any JavaScript runs? Fixing it is real work, and on some site builders it means moving to a different platform, so get a quote before you commit.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  9. Organize each page with clear headings

    NEEDS A DEVELOPER

    Your headline is good, but no subheadings follow it. AI sees one line and then an undivided block of text.

    The headline is good, but there are no subheadings, making it harder for AI to separate services, location, contact details, and patient questions.

    THE FIX →Give each page one descriptive H1 and organize sections under logical H2/H3 headings.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Organize each page with clear headings
What the audit found: Your headline is good, but no subheadings follow it. AI sees one line and then an undivided block of text.
Suggested fix: Give each page one descriptive H1 and organize sections under logical H2/H3 headings.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  10. Build enough trusted information for AI to recommend SustainMD

    ONGOING WORK

    None of the AI assistants we asked (Claude, ChatGPT and Gemini) recommend you to potential customers.

    Claude, ChatGPT, and Gemini did not recommend the business, so potential patients asking for local options are being sent elsewhere.

    THE FIX →Ask your recent happy customers for a Google review, get listed on the three or four directories your trade actually uses, and publish one page for each service you sell. AI names the businesses that turn up in a lot of places at once. The reviews and listings are office work; the pages need a writer.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Build enough trusted information for AI to recommend SustainMD
What the audit found: None of the AI assistants we asked (Claude, ChatGPT and Gemini) recommend you to potential customers.
Suggested fix: Ask your recent happy customers for a Google review, get listed on the three or four directories your trade actually uses, and publish one page for each service you sell. AI names the businesses that turn up in a lot of places at once. The reviews and listings are office work; the pages need a writer.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  11. Find out why eight competitors are being named instead

    ONGOING WORK

    AI recommends 8 competitors instead of you.

    AI is actively directing potential patients to competitors rather than SustainMD, which can cost appointments before the business gets a chance to compete.

    THE FIX →Study which competitors AI names and why (their sources, reviews, content), then close those gaps deliberately.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Find out why eight competitors are being named instead
What the audit found: AI recommends 8 competitors instead of you.
Suggested fix: Study which competitors AI names and why (their sources, reviews, content), then close those gaps deliberately.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  12. Claim and complete the Google Business Profile and build reviews

    ONGOING WORK

    Neither a Google Business Profile nor customer reviews could be found. To AI, that reads as "does not exist".

    No Google Business Profile or customer reviews were found, so AI lacks the local reference information it uses to decide whether a medical practice exists and can be trusted.

    THE FIX →Claim and complete your Google Business Profile, keep reviews coming, and make sure directory listings exist and match your site.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Claim and complete the Google Business Profile and build reviews
What the audit found: Neither a Google Business Profile nor customer reviews could be found. To AI, that reads as "does not exist".
Suggested fix: Claim and complete your Google Business Profile, keep reviews coming, and make sure directory listings exist and match your site.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  13. Put the practice's key information into readable page text

    ONGOING WORK

    Your homepage has only 29 words of real text. Too little for AI to quote or recommend.

    The homepage has only 29 words, giving AI almost nothing to quote about medical weight loss, direct primary care, patients served, or how to get help.

    THE FIX →Publish your key information (services, menus, prices, hours) as real text on the page, at least ~300 words on important pages.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Put the practice's key information into readable page text
What the audit found: Your homepage has only 29 words of real text. Too little for AI to quote or recommend.
Suggested fix: Publish your key information (services, menus, prices, hours) as real text on the page, at least ~300 words on important pages.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  14. Create clear pages for the practice and each main service

    ONGOING WORK

    We could not find a single link out of your homepage, so there is no about or services page for AI to read. Menus built in JavaScript often look this way to a crawler.

    No links to an about or services page were found, so AI has no dedicated page to match with questions about SustainMD's care or location.

    THE FIX →Create dedicated pages for who you are and each core service, naming the service and your location in plain language.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Create clear pages for the practice and each main service
What the audit found: We could not find a single link out of your homepage, so there is no about or services page for AI to read. Menus built in JavaScript often look this way to a crawler.
Suggested fix: Create dedicated pages for who you are and each core service, naming the service and your location in plain language.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  15. Make the business facts match everywhere

    ONGOING WORK

    Gemini knows your business; Claude and ChatGPT do not.

    Gemini recognized SustainMD, but Claude and ChatGPT did not, while ChatGPT found a conflicting IT-services description. Inconsistent listings can make AI distrust or misidentify the practice.

    THE FIX →Make sure your name, address, phone and hours read exactly the same on your website, your Google listing and every directory you are on. AI copies what it finds, so one stale listing becomes a wrong answer about you.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Make the business facts match everywhere
What the audit found: Gemini knows your business; Claude and ChatGPT do not.
Suggested fix: Make sure your name, address, phone and hours read exactly the same on your website, your Google listing and every directory you are on. AI copies what it finds, so one stale listing becomes a wrong answer about you.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.

  16. Add answers to the questions patients ask most

    ONGOING WORK

    No FAQ schema and no question-style headings were found. AI has no customer questions answered on your site.

    There are no FAQ sections or question-style headings, so AI has no ready answers about eligibility, appointments, treatment, costs, or what to expect.

    THE FIX →Add an FAQ section answering your customers' top questions in plain language, and mark it up with FAQPage schema.

    ASK AI TO FIX THISPaste into ChatGPT, Claude or your developer's AI tool
    I run Robot Challenge Screen (https://sustainmd.net). An AI visibility audit found this problem with my website and I want your help fixing it.
Problem: Add answers to the questions patients ask most
What the audit found: No FAQ schema and no question-style headings were found. AI has no customer questions answered on your site.
Suggested fix: Add an FAQ section answering your customers' top questions in plain language, and mark it up with FAQPage schema.
Please:
1. Explain in plain language what this means and why it matters for my business.
2. Tell me exactly what to change, file by file, with the code or the setting.
3. Tell me how to check it worked afterwards.
If you need to know what platform my site is built on, ask me first.
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